Product matching for spare parts and components
A part number, technical designation or alternative description may be all a customer provides. Reqventa helps spare parts and component suppliers structure that list and identify relevant product suggestions for review.
Where customer requests meet your product catalogue
For spare parts, a small difference in a designation can change the product selection. Your salesperson needs to check the suggestion against the customer’s requirements, not just find a similar description.
- 01Part numbers and technical designations arrive in different formats.
- 02Customers use alternative names for the same type of component.
- 03Extensive catalogues make manual lookups demanding across many lines.
- 04Suggested matches need checks for the correct specification and application.
How Reqventa supports your sales team
Organise designations into product lines
Reqventa structures customer emails and attachments so your salesperson can review each line and the information behind the suggestion.
Highlight suggestions for checking
AI matching suggests products from your catalogue with confidence levels and alternatives. Your salesperson assesses relevance and specification rather than leaving the decision to the system.
Move on only after review
Your salesperson corrects product selections and prices before approving the quote or order draft. Match corrections are used to improve future suggestions for the same customer.
From customer request to quote or order
- 01
A request arrives
Email and attachments arrive in a connected inbox.
- 02
The content is structured
The customer and suggested products are linked to your records.
- 03
Pricing and draft are prepared
Customer pricing is applied to the quote or order draft.
- 04
The salesperson reviews and approves
Matches are checked and adjusted before anything moves on.
One connected workflow
Email handling
Connect Microsoft 365 or Google Workspace to collect incoming customer requests.
AI matching and review
Suggested product matches include confidence levels and alternatives for the salesperson to check.
Customer-specific pricing
Price lists, customer net prices and discounts are applied to the draft before approval.
Your existing systems
CSV import and export are available. ERP connectivity depends on the integration status and your system.
Frequently asked questions
Does Reqventa guarantee that a spare part fits a customer’s machine?+
No. Reqventa suggests relevant products based on the request and your catalogue. Your salesperson needs to check technical compatibility and application.
How are alternative product names handled?+
The information in the request is used to suggest products. Your salesperson reviews and can correct the suggestions. Corrections inform future matching for the same customer.
Can a multi-component request become a direct order?+
The workflow covers quote requests and direct orders. Reqventa prepares product lines and pricing, but the salesperson reviews and approves before anything moves on.
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Book a demo to discuss your product catalogue, customer pricing and quote and order workflow.