Quote and order handling for industrial suppliers
A customer may request fasteners, tools and machine accessories in the same email. Each line needs the right product and customer price. Reqventa helps industrial suppliers prepare quotes and orders, with the salesperson reviewing the result.
Where customer requests meet your product catalogue
Requests from workshops and industrial customers often combine several product groups. Sales teams need to bring that information together and check it before quoting or processing the order.
- 01Customer descriptions and internal part numbers may differ from your catalogue.
- 02Long lists combine tools, machinery, fasteners and consumables.
- 03Salespeople look up products and check customer terms line by line.
- 04Email threads and attachments need to become a single draft.
How Reqventa supports your sales team
Structure the mixed request
Reqventa interprets email, PDF and Excel content and organises it into product lines for your salesperson to review in one workflow.
Suggest products from your catalogue
AI matching uses the request content to suggest products. Confidence levels and alternative matches help your team identify lines that need checking.
Prepare the next step
Customer-specific prices and discounts are applied to the quote or order draft. Once approved, it can be exported or passed on through an available integration.
From customer request to quote or order
- 01
A request arrives
Email and attachments arrive in a connected inbox.
- 02
The content is structured
The customer and suggested products are linked to your records.
- 03
Pricing and draft are prepared
Customer pricing is applied to the quote or order draft.
- 04
The salesperson reviews and approves
Matches are checked and adjusted before anything moves on.
One connected workflow
Email handling
Connect Microsoft 365 or Google Workspace to collect incoming customer requests.
AI matching and review
Suggested product matches include confidence levels and alternatives for the salesperson to check.
Customer-specific pricing
Price lists, customer net prices and discounts are applied to the draft before approval.
Your existing systems
CSV import and export are available. ERP connectivity depends on the integration status and your system.
Frequently asked questions
Can a request include several product groups?+
Yes. The content is structured into product lines, with each line matched against your catalogue. Your salesperson checks the suggestions, including mixed lists.
What if a customer uses an internal part number?+
Reqventa uses the information in the request to suggest relevant products. An internal number does not guarantee a confident match; the salesperson reviews the confidence level and the result.
Does Reqventa handle direct customer orders too?+
Yes. The workflow covers quote requests and direct orders. The salesperson reviews and approves the draft before it moves on.
More industries
Tools & consumables
Similar products, different brands and repeat orders – prepare drafts with the right customer pricing.
Explore this industryTechnical wholesalers
Plumbing, electrical and automation products – structure extensive requests and review technical product matches.
Explore this industrySpare parts & components
Bearings, power transmission and pneumatics – review part numbers, designations and suggestions before approval.
Explore this industrySee Reqventa with your customer requests
Book a demo to discuss your product catalogue, customer pricing and quote and order workflow.